Why Enterprise Implementations Leave Spreadsheets in Their Wake
The implementation of enterprise systems always comes with the promise of eliminating off-line spreadsheets. Whether it’s a PLM, ERP, SCM, RMS, ERM, or CRM system, the terms “no more spreadsheets” and “one version of the truth” are thrown around as much as politicians say that they are about changing the status quo. So why is it that 3 months, 1 year, and even 3 years after your deployment, you still have end users working in spreadsheets to handle core business functions?