Jones College Case Study
Check out our comprehensive case study with our client, Jones College. We sat down with the team at Jones to discuss how Intellimas quickly helped them manage a new department and new process, and how they expect Intellimas to help them in the future. Check out this video for a snapshot of the case study. For a more thorough analysis, watch the more detailed videos in each tab where Shane Walters, Singletree’s founder, meets with the Jones team listed below:
- Amanda McLeod – Assistant VP of Enrollment Management
- Ashley Holifield – Admissions Counselor
- John Howard Robertson – VP of IT
Here the Jones team describes the reasons for purchasing a new software solution, as well as the specific requirements for the solution, which include:
- Supporting a new student focused process
- Meeting a tight time frame for go-live
- Eliminating bottlenecks in their Student Information System
- Leveraging the investment already made in their legacy system
Listen to the team describe the case for choosing Intellimas to solve their business problem, which includes:
- Fully integrated with their campus solutions' (SIS) System
- Alignment with their business requirements
- Low code solution that can be deployed rapidly
- Ability to grow with Jones College
Intellimas is a highly configurable solution and this video shows how we aligned this configuration to the Jones business requirements. Here we cover:
- How Intellimas was implemented
- The typical day of the Admissions Counselor
- How we set up a personalized, but automated solution
- How the students get the right information at the right time
Listen to the Jones team describe which features of Intellimas helped them transform their processes. Some of those mentioned are:
- Seamless communications to the students
- Easy system onboarding
- Intellimas is built to tweak
- Ability to create tailored views with one set of data
- Full audit trail
In a very short period of time, Jones College reaped several benefits with the Intellimas implementation as follows:
- The students, who are essentially the customers in the Jones CRM process, love the results
- Live, key metrics for better process management
- Intellimas made the new process possible
- One, complete, highly visible source of the truth
- Intellimas will help Jones stay a step ahead for their students
Jones’ VP of IT spent some time with us going over technical considerations in the Intellimas implementation, including:
- Developing optimal queries
- Configuring new functionality in Intellimas
- How the custom action feature in Intellimas helped for better process alignment
Jones is excited about the future with Intellimas as it will help them grow. Listen to them discuss what’s next for them.
- Charts and graphs, or dashboarding with underlying data easily accessible
- Adding new student populations to the mix
- New use cases as the need arises
Ready to Take a Look?
Let us show you how Intellimas has solved all kinds of business problems for some great companies like yours. Learn why companies find many other uses for this application after the initial business problem is solved. And don’t forget to ask us about our 30 day trial!